FREQUENTLY ASKED QUESTIONS

Got Questions?

Our goal is to provide all the information you need to make the best healthcare decisions for you and your loved ones.

Your Most Pressing Questions — Answered

When it comes to healthcare, you deserve to get answers to all your questions.
Get the answers you need below.

FAQs

Do I Need a Referral to See One of Your Practitioners?

No. Once you’re ready to improve your well-being, all you need to do is make a new patient appointment and we’ll get you started. And if a specific treatment plan does require a referral, we’ll discuss that at your first appointment.


Do You Provide Care for Motor Vehicle or Workplace Accidents?

Yes. We offer chiropractic and physiotherapy care for motor vehicle and workplace accidents. To get more information on your specific claim eligibility, please feel free to call us.


Can You Help Directly Bill My Benefits?

Of course! We can directly bill most benefits plans on your behalf. With a quick call to your provider, you’ll get more clarity about the treatment plans your provider will cover.

Do You Run a Membership Plan?

At Krell, it’s all about your personal health journey. There is no one-size fits-all care plan and that’s why we’ll never ask you for a membership fee.


What’s the Duration of Your Treatment Plans?

We take a holistic, personalized approach to better your health and cater to your specific needs. So, the duration of your treatments depends on your health goals and personal needs. It also depends on how active you participate outside of our clinic with your personally curated home treatment plan.

Got More Questions?
One Patient at a Time.

We’re Making Health Care Better.
We’ve Made It Easier for You to Reach Us.


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Give us a call during business hours if you need help booking an appointment or want to learn more about how we can help you.

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You can also send an email with a few details about your request and we will get back to you the next business day.

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Connect with us on any of our social media platforms within our business hours and we’ll respond immediately.

*Disclaimer – For your safety, please don’t share your personal medical information on social media. Instead, give us a call or continue the conversation with us via email.

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